The Verbraucherzentrale Bundesverband (vzbv) is the umbrella organisation of 41 consumer organisations – a consumer policy network with more than twenty million members. It represents the interests of consumers vis-à-vis politicians and policy-makers, the private sector and in public.
The vzbv was founded in 2000 but its history and its predecessor organizations date back to the 1950s, when the consumer-policy work of numerous organizations was first brought together in the form of a national, centralized lobby. Today the headquarters of the vzbv in Berlin has about 140 staff members.
As independent voice of consumers the vzbv is a competent consultant and pacesetter in the field of consumer policy. It bundles and coordinates the consumer-policy work of its member associations. Through its further education programmes and its uniform consultation standards and consumer information it ensures that high-quality and reliable information is available to consumers throughout Germany.
The vzbv is financed by the Federal Ministry of Justice and Consumer Protection (BMJV).